Cancellation & Refund Policy
Last updated: 15 October 2026
This policy explains how payments, cancellations and refunds work for Wisdom Within journeys. It forms part of the retreat agreement you accept on your personal booking page, together with our Retreats Policy. If anything here differs from the retreat agreement on your booking page, the retreat agreement applies.
Applying is free
There is no charge to apply for a Wisdom Within journey. Payment is only taken once you have been invited, have accepted the retreat agreement and have confirmed your reservation on your personal booking page.
How payment works
The price is per guest, in US dollars, as shown in your booking summary. The full amount is paid at the time of reservation through Stripe’s secure checkout, and your place is confirmed once your payment has been received. A shared-suite price applies to each of the two guests sharing the suite.
If you need to cancel
- Please tell us in writing at welcome@wisdomwithincollection.com as soon as possible. The date we receive your email is the date of your cancellation.
- Because your reservation secures one of a small number of places, and commitments are made with lodges and partners on your behalf, we refund the amounts we are able to recover from those partners, less costs already incurred.
- As soon as our partners have confirmed what can be recovered, we will tell you in writing how much will be refunded and when.
Alternatives to a refund
Where possible, instead of a refund, we can move your place to a future Wisdom Within journey, or transfer it to another woman whose application has been accepted. If a change involves any costs from lodges or partners, we will tell you before you decide.
If we change or cancel your journey
- If Wisdom Within cancels your journey, we will refund the amount you have paid us in full, or offer you new dates or another journey of equal value if you prefer.
- If a journey cannot go ahead because of circumstances beyond our control, such as natural events, unrest, epidemics or travel restrictions, we will offer you new dates or refund the amounts we are able to recover.
- Adjustments to the programme, such as changes to timings, activities or facilitators because of the group, the weather, wildlife or local conditions, are part of the journey and are not a reason for a refund, as long as the character and standard of the journey are maintained.
Arriving late or leaving early
If you join after the journey has started or leave before it ends, we will refund any amounts we are able to recover for the services you did not use.
What we cannot refund
We cannot refund costs you pay directly to others, such as international flights, visas, travel insurance, gratuities and personal purchases. We strongly recommend comprehensive travel insurance, including cancellation and medical cover, from the moment you reserve, so that you are protected if you have to cancel.
How refunds are paid
Refunds are made in US dollars to the card you used for payment, through Stripe. Your card provider handles any currency conversion, so the amount on your statement may differ slightly because of exchange rates. Card refunds usually appear on your statement within 5 to 10 business days after we issue them.
Questions or concerns
If you have a question about a refund, or you are unhappy with a decision, please email us first at welcome@wisdomwithincollection.com and we will do our best to put it right. Our Terms & Conditions and Privacy Policy also apply.
